Link Round Up : Communication Skills

Effective communication is the key to ensuring projects don't get bogged down over minute details. The importance of communication cannot be stressed enough and this link round up highlights the skillset required to master this often overlooked management tool.

Communication is one of humans' most important skills, and one that has been instrumental in making us such a successful species. "[Communication] enables us to share, accumulate, and store vast quantities of information, that allows us to coordinate our activities in ways that no other creatures can, and that underwrites the bewildering variety of social relations and institutions that structure our lives." Maybe a bit too much... With the digital age and its explosion in data also came digital information overload. Yet, the need for effective communication has never been more important as leaders manage teams at a distance with video calls and teleworking becoming the new norm.

There is no one-stop-shop rule for communicating, as every situation differs but as a project manager, you can expand your skills and devise a process to ensure that the next time your asked for an impromptu progress update, you can deliver an efficient overview of the situation without fumbling over the details.

The Basics

This all sounds great on paper but with a Harvard Business Review survey revealing that senior managers find 71% of meetings unproductive and inefficient. Having great communication skills is a wasted resource if the meetings was already set up for failure from the outset.

​The Effective Meeting

These meetings will end with a brief discussion which is one of the less controllable aspects of the process as tempers can flare, characters can clash and finding a way to effectively communicate can be difficult. However, if employees are trained to debate ideas in a healthy way, a little conflict at the end of a meeting might the key to opening up more constructive conversations.

The Constructive Conversation

   We need to figure out how we go into conversations not looking for the victory, but the progress,

Communication is a multifaceted, subtle skill. But if you dig a little, all these best practices are built on structures of confidence, curiosity, and preparation. Communication breaks down boundaries and opens new horizons best illustrated by this quote from Abraham Lincoln,

I don’t like that man. I must get to know him better.