XCHANGE21 AUTUMN FAQ

Overview

 XChange21 Autumn edition is a hybrid immersive and interactive experience gathering around 600 PPM & IT Professionals from the world's largest companies, with over 35 sessions and countless networking opportunities.

 XChange21 is a going to be a hybrid event on December 7, and virtual on December 8 & 9.
The first day is going to be an in-person event with limited seats onsite, live broadcasted on our digital platform, while the other two days are going to be virtual only. Attendees of the virtual experience will use a digital platform which allows them to view keynote sessions, webinars, exhibition booths and interact with everyone via chat options.

 The event is restricted to customers, partners and planisware employees. You will be able to meet the professionals from the world's largest companies, thought leaders, Planisware partners and Planisware experts. 

 As an attendee of XChange21, you are provided with the latest information on Planisware products, networking opportunities and best practises. XChange21 Autumn will help you connect with Planisware experts and community.

 There are 2 official languages for the event, these are French and English. While the majority of the sessions are in English, we also organize sessions in French. But don't worry, we will have bilingual translation.

 By signing the Terms & Conditions of the event, accessible here, you give the consent so that:

      Planisware acts as the administrator of your personal data.  For the purpose of administering your participation in the Event, Planisware may disclose your personal data to third party service providers who assist in the conduct of the Event. In addition to the above, with your consent Planisware may also disclose your personal data to Partners and Event participants to facilitate networking during the event but will do so solely in compliance with applicable data protection laws and our Privacy Policy.

      Planisware will share only personal data such as: First and Last Name, Job Title, Company and Email address

      Data collected for commercial prospecting is retained up to 3 years. Sensitive personal data you may have provided for the safe organization of the event is not shared with Partners or Event Attendees and is collected by Planisware only for a maximum of 2 months after such event.

 There is an opportunity to indicate special dietary restrictions during the registration process. Please note that Planisware will do everything in it’s power to accommodate restrictions and allergies.

 

Registration

 Each partner can contact xchange@planisware.com if they wish to sponsor XChange21 Autumn. If a partner is not sponsoring the event, they will only be allowed 4 passes.

 Registration is now open using this link.

 You should receive a registration confirmation email showing your e-ticket. Your ticket automatically gives you access to the series sessions.

 You will receive an email with an access link to the event platform end of November where you will be able to view a detailed agenda, build your own agenda, learn about sponsors, and start networking!  

 No, although we encourage you to add the Planisware workshops - Product update track - to your own agenda. This helps the presenters prepare for the interactive workshop.

 You do not need to register for individual sessions such as the keynotes, customer case studies, thought leadership sessions, and partner sessions.

If you can no longer attend the event, you may notify Planisware as soon as possible to request a name change on your ticket. Such request shall be no later than 7 days before the Event and by email at: xchange@planisware.com.

Name change on your ticket may be granted at Planisware’s sole discretion. Name change is free of charge and shall be requested at least 7 days prior to the Event. 

If you decide to cancel your registration, you have within fourteen days from your the date of payment at xchange@planisware.com to put in writing your demand to be refunded. No refunds will be granted in whole or in part if cancellation is received after such delay or in the event of nonattendance.

Please remember that cancelling your registration does not automatically cancel your hotel and travel arrangements. Participants are responsible for cancelling their own hotel and travel reservations.

 

Agenda, Sessions & Networking

 Not at all! XChange21 contains a lot of content, but is designed so there is something for everyone.

 Since XChange21 Autumn is hybrid, only the people invited to the face to face event on December 7 will need to contact our xchange team to know more information. People attending the event on December 8 and 9 will need access to a computer and internet. Make sure your browser is up to date and you have a strong internet connection. Then just sit back, and enjoy!

 If we can, we will post the video recordings and slide decks, with additional resources, in the event platform. They will also be posted in our Customer Portal later. Note you must have a Customer Portal account to access the portal. You don't have an account? Request one here.

 Registrants will get access to the event platform before the event. Once inside the platform, you will be able to connect with attendees, 

 Additionally, our customer stories will be in an interactive setting. You will have a Q&A chat where you can ask the questions that you want.

 

 

 

Training & Certification Sessions

 Yes! This year we are holding multiple training sessions in our Academy track.  The training is targetted on Planisware Enterprise and the cost is 150 Euros without taxes.

 These trainings will be taught by Planisware Experts. The session will include pre-recorded training, followed by live Q&A with a Planisware Experts.

 At this time we do not plan to hold any Certification courses or exams during the series. Contact academy@planisware.com with any Certification questions.

 

 

I still have some questions. Who should I contact?

Our team is here for you!
Send us your questions and comments to xchange@planisware.com.