Diane East

Senior DOT Project Manager, XRiver Technologies, Inc.

Ms. East joined XRiver in 1995 and has worked since that time as Project Manager to implement Portfolio/Project Management Systems at multiple State Departments of Transportation, including Tennessee, New Mexico, and Maine. She also worked on other similar DOT implementation projects for Louisiana, Mississippi, Minnesota, Colorado, and Alabama. Ms. East’s responsibilities encompasses requirements gathering, logical design, documentation, system testing, UAT, training material development, and training. She most recently led the Planisware implementation at Michigan DOT from 2015-17, and pending award, has been proposed as the Program Manager for another major DOT Planisware Implementation effort later this year.

Ms. East continues to play an active role with current and former clients related to change control and ongoing support to insure continued user adoption and realization of value. She continues to believe that customer success begins and ends with good customer service, and facilitates processes and communications in support of strong, ongoing customer relationships.

Diane holds a BA in Applied Behavioral Science and is a certified Project Management Professional (PMP) and Certified Scrum Master (CSM). 

 

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