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Cloud Services

What are Planisware's cloud service options and how do they compare to on-premise delivery?

What are Planisware's Delivery Options?

Planisware can be delivered:

  • On-premise, where the client purchases licenses and hosts the solution, or
  • In the cloud, where Planisware provides the hosting platform and maintains the solution, and the solution is provided as a service.

A Comparison: Planisware Live vs. On-premise

  Planisware Live On-premise
Maintenance Dedicated Cloud: the solution and servers are maintained by Planisware and dedicated to each customer. Customer support services maintain the Planisware solution infrastructure that is hosted within the customers' data center.
For Whom? Any Planisware customer regardless of the size of deployment. Same.
Service Updates Planisware manages system maintenance, with service updates provided on-demand (with the exception of security patches). Customer policy.
Integration capabilities Planisware Live is dedicated and is considered an extension of the customer's organization. The client's IT policies govern integration. The solution is within the customer infrastructure. 
Infrastructure provider Planisware Hosting Centers Customer infrastructure
Solution version Any, selected by the customer; updated/upgraded on-demand. Any.
Functional Scope All features are available. All features are available.

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How does the ROI of Planisware SaaS service and on-premise compare?

Thanks to the economies of scale that brings the cloud model, Planisware Live features a better ROI profile than comparable on-premise deployments.

Is it possible to purchase Planisware and host the solution within our organization?

Yes, as explained Planisware is also available on-premise. In this case, customers both purchase software licenses and host the the solution directly within their organization.

Depending on your IT policy, Planisware staff may be allowed to access your servers under certain conditions to remotely assist your IT teams with maintenance of the solution.

Do Planisware Live and an on-premise deployment share the same features?

Yes, Planisware Live and an on-premise deployment features the exact same capabilities.

What are the main differences between Planisware Live and an on-premise deployment?

Planisware Live features a dedicated server, customized SLAs, and on-demand upgrades. However, with Planisware live,  customers benefits from economies of scale coming from sharing a dedicated hosting team and Planisware infrastructure expert team.

When deploying on-premise, customer needs to maintain the solution with its own team, in-house.

Are Planisware's consulting and implementation services available to Planisware Live customers?

Yes, on the same basis as traditional implementations.

Hosting Centers

Planisware's cloud hosting centers are located in the United States, in Europe, and in Asia.

Security and compliance

Planisware is SOC2 certified type 1 for its cloud operations and procedures. Planisware’s hosting provider holds several certifications: Sarbanes-Oxley Act (SOX) SSAE16 (or ISAE 3402 on an international basis), HIPAA compliance for administrative and physical safeguards, and is compliant with PCI DSS standards as a level 1 PCI Certified Service Provider.

Confidentiality

For data confidentiality reasons (patriotic act, personal information, etc.), customers are usually hosted by geographic location, i.e. Europe vs. the United States.